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Q1: How to open a casino gaming account?

Opening an account with ubox88my is a completely free process and it will take just a few minutes for you to be able to start betting on all of the products and events that ubox88my has to offer.

Steps to follow:

  1. On the home page of ubox88my, you will find the Contact Us section. Please click on that.
  2. The information you enter on this page will be used to identify you in order to process your request.
  3. Please click the checkbox to confirm the reading and understand the Terms and Conditions and the Responsible Gambling section and that you accept them. Then, you can proceed by clicking the SEND button at the bottom of the page.
  4. If you would like to contact us, you can do so by calling our hotline number.

Q2: Do I have the option of opening more than one casino gaming account with the same email address?

No, you will not be able to create duplicate accounts with ubox88my if you use the same email address to create an account on the platform.

We would appreciate it if you would contact us if players have registered for an ubox88my betting account previously and have forgotten their login name or password. In either case, you will be able to access our account assistance page for help regarding your login name or password reset by contacting our 24 hour hotline or by emailing at ubox88my.

Q3: As soon as I have opened an account, do I have to deposit funds into it?

Players don’t have to deposit funds into their account as soon as they open that account; you can do it at your own convenience. It is up to the casino player to decide whether they want to skip the deposit process or proceed immediately with the deposit once they have successfully activated their account.

If you are ready to proceed with the deposit, you can call our hotline or send us an email ubox88my whenever you feel ready to do so.

The deposit process should be completed within 30 days (from the day your account is activated) in order to ensure that the casino gaming account will not be deleted if you fail to do so.

Q4: Is there any age requirement for opening an account with your Company?

To open an account with ubox88my, you need to be at least 18 years old if you live outside of the United States. As a socially responsible bookmaker, 90agency is keen to provide our players with a rewarding gaming experience as well as taking a strong stand to be a socially responsible bookmaker. In order to comply with regulations, we may have to verify your date of birth and other personal details independently in order to verify your identity.

Q5: What is the average time for a withdrawal to reach me?

You may need to wait longer for your withdrawal transaction to be processed based on the type of payment method you used. As it depends on the payment method that you use, it may take a few hours or a couple of days for you to receive your withdrawal depending on the method you used. It is always best to contact our dedicated ubox88my Customer Support Representatives if you find that the withdrawal processing time has taken an abnormally long time.